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Shipping policy

All orders placed on lemerald.com will be processed in one business day. That means tracking information would be ready by then.

Usually we ship via the following vendors, depending on the shipping address and your selected postage option:
UPS, DHL,FedEx, 4PX, China Post

Typical delivery time frame is 2-6 weeks after order payment clearance. We will send orders from the warehouse/depot as close to you as possible, but sometimes orders may be fulfilled directly from the manufacturer depot. Please also allow extra time during peak holiday seasons. We have no control over disruptions brought by temporary government restrictions and natural disasters, but we will endeavor to resolve any shipping problems with our vendors. Please contact us via our online form or emailing lemeraldcs@outlook.com in such cases.